This policy outlines the terms and conditions regarding payments, subscriptions, and refunds for the digital services provided by Smart Soccer Tips.
By purchasing a subscription, you acknowledge that you are paying for professional data analysis and sports information, not for guaranteed financial outcomes.
1. Digital Content Nature
Our services consist of digital sports predictions and statistical analysis. According to European consumer protection laws regarding digital content, once the service (the football tips) has been accessed or delivered to your member area, the "right of withdrawal" is waived because the product is consumed instantly.
2. No Refund Policy
Due to the nature of our information-based service, we generally do not offer refunds under the following circumstances:
- The user is dissatisfied with the outcome of a predicted match.
- The user changed their mind after gaining access to the premium area.
- The user claims they did not use the tips provided.
3. Subscription Cancellations
You can cancel your subscription at any time. Upon cancellation, you will continue to have access to the premium predictions until the end of your current billing period (Weekly, Monthly, or Quarterly). No partial refunds will be issued for unused days within a billing cycle.
4. Exceptional Refunds
Refunds may only be considered in technical cases, such as:
- Duplicate payments caused by a system error.
- Total failure of the website to deliver content for more than 48 consecutive hours.
All refund requests must be sent to our support team via the Contact page within 3 days of the transaction.
5. Fraud & Chargebacks
Any attempt to file a fraudulent chargeback through a bank or payment processor without contacting us first will result in an immediate and permanent ban of your account and your IP address from Smart Soccer Tips. We reserve the right to provide transaction logs to the payment processor to dispute the chargeback.
